About Bob’s Fuel Company, LLC
Caitlin Ward, Manager:
Caitlin Ward, Granddaughter of Bob and Daughter of Linwood, has a Bachelors Degree of Science in Management from Keene State College, as well as a Bookkeepers Certificate. Caitlin focuses strongly on customer service and providing the best price possible for our products. Caitlin also handles all customer accounts, as well as promoting new business.
Hanna Patnode, Office Assistant:
Hanna Patnode, Granddaughter of Bob and Daughter of Linwood, joined the Bob’s Fuel family in February 2013. Hanna handles all data entry for delivery tickets as well as payments received. Hanna focuses strongly on customer service, assisting each customer with their individual needs.
Jack Marsh, Jr., Senior Driver:
Jack Marsh, Jr. has been driving for Bob’s Fuel for over 10-years. Jack provides great customer service, giving customers comfort with his reliability and knowledge of the oil industry.
Leonard Willis – Oil Delivery Driver:
Lenny is our Commercial Diesel Driver – Lenny works hand in hand with our commercial accounts (onsite) to be sure their schedules are appropriately met. Lenny is extremely personable and provides great customer service. Lenny has been in this field of work for over 20 years- he’s a great asset to our Company. Lenny is always requested when it comes to diesel deliveries, as they all know that he is conscientious, reliable, and great to work with!
Robert Leustek – Oil Delivery Driver:
Rob came to us before the 2016-2017 heating season. Rob is new to our industry, but has proven to be a great asset to our Company. Rob handles all of our Kerosene and Mixed Fuel accounts, as well as peddles heating oil for us. Rob is very personable, and great with customers! We are very happy to have Rob on our team!
Jim Parkins – In-House Burner Technician:
Jim has been in and out of the burner service business for the last 15 years. Jim handles the majority of our burner cleanings, as well as small diagnostic repairs. Jim is a great people person and offers wonderful customer service. Jim is always eager to learn, in order to provide the best service to our customers.
Outsourced Burner Service:
Bob’s Fuel currently works with a handful of independent burner technicians to help us with our furnace, boiler, and tank installations, as well as more complex diagnostic repairs. It is our goal to send the most qualified and experienced burner technician to our customer’s home to help resolve any burner issue you may be experiencing. We are set up to have someone available 24/7 for emergencies.