- Once inside the Portal -
To create a new account, please click:
"Request access to your account."
We will respond within 1-2 business days to help you set up your new account.
**If you are having difficulty getting into the Portal, please contact our office for assistance!**
As of July 2019, we have introduced our Customer Care Portal!
If you had an email on your account when the Portal went live, it will tell you that you already have an account set up.
In this case, please contact our office for assistance. Thank you.
**AFTER REQUESTING ACCESS, CHECK YOUR SPAM FOLDER - EMAILS ARE SOMETIMES SENT TO SPAM**
With our new Customer Care Portal, our customers will be able to:
** View Account Balance
** View Delivery History
** Place an Online Order for Fuel
** Pay Online
We will keep the old "Order Online" and "Pay Online" active, for those that prefer to use that system.
**When ordering online through the Portal you will be asked to pay for it right then via credit/debit. Please feel free to continue using our "old" online ordering form if you want to select a different payment method. We will respond to the order request for both systems. Thank you.
Delivery Schedule & Customer Care Portal!
Monday: Alstead, Chesterfield, Fitzwilliam, Gilsum, Harrisville, Jaffrey, Keene, Marlborough, Richmond, Rindge, Roxbury, Spofford, Sullivan, Surry, Swanzey, Troy, Walpole, Westmoreland
Tuesday: Winchester, Warwick, MA
Wednesday: MA: Northfield, Leyden, Bernardston, Gill, Erving, Millers Falls, Montague, Greenfield, Shelburne, Turners Falls, Wendell // VT: Vernon, Guilford (Vernon Side)
Thursday: VT: Brattleboro, Guilford (Bratt. Side), Dummerston // NH: Hinsdale, Ashuelot
Friday: Winchester, W. Swanzey, Ashuelot, Old Westport Road